Karen joined Tenant Law Group in March 2020 as the Case Manager. She is the first point of contact for litigation clients with questions about their case, provides regular status updates to litigation clients, and works closely with the litigation team to ensure that client matters are being prosecuted and resolved as quickly as possible.
Karen earned a bachelor’s degree in international business from TecMilenio University in Monterrey, Nuevo Leon, Mexico. She spent a semester abroad at the Universidad de Deusto in San Sebastian, Spain. She is also certified as a teacher for English as a second language.
Before joining Tenant Law Group, she spent her professional career working mainly in customer service and has had the opportunity to lead several teams.
Karen enjoys being part of a team and always aims to address client inquiries as quickly as possible. She is goal-oriented and works to ensure things are done correctly the first time around.
She enjoys traveling, spending time with her family, going to the movies, and running.
Fully bilingual, Karen is a native speaker of Spanish, but is fluent in English and also has a basic knowledge of French.