Tessie, through her company Dia Systems, LLC, has been providing all IT services for Tenant Law Group since October 2018 and recently assumed the title of Chief Technology Officer (CTO). As CTO, Tessie is responsible for ensuring the privacy and security of all Tenant Law Group data, ensuring all information systems are functioning properly, protecting all workstations from viruses and malware, onboarding and offboarding team members, and resolving all firm IT issues.
Tessie earned an Associate Degree in IT/Networking & Security Management from ECPI College of Technology in 2005 and a Bachelor of Science Degree in IT/Computer Networking from Strayer University in 2009. Tessie worked as an IT Specialist at the United States Patent and Trademark Office in Alexandria, Virginia from 2005 to 2011 and as an ISS Technician/Systems Engineer/SCCM Administrator at the United States Postal Service in Raleigh, North Carolina from April 2012 to March 2013.
Tessie is the Owner of Dia Systems, which she founded in 2003 as a break/fix business and transitioned to managed services in 2014. Dia Systems provides businesses with remote and onsite managed IT services including but not limited to helpdesk services, remote monitoring and management of systems, managed antivirus and security, managed data backup, cloud desktops, RDP services, cloud sharing/syncing, Office 365, Google apps, SharePoint, server support, firewall setup/support, asset management, patch management, preventive maintenance, third party vendor management, email security, security awareness training, phone/chat/onsite/remote support, and detailed reports.